Qualifications and Application Procedures
for Domain Name Registrars
Taiwan Network Information Center
for Authorization of Domain Name Registration Services
Promulgated July 28, 2000
Amended December 4, 2001
Amended May 15, 2003
Amended May 25, 2016
1, Bases of the Guidelines
These Guidelines are promulgated by Taiwan Network Information Center
(hereinafter referred to as "TWNIC") in accordance with the
"Guidelines for Administration of Domain Name Registrations" to
regulate related matters in authorizing Registrars to handle applications
for Domain Name registration.
2, The terms as used in these Guidelines shall have the following
Name System, "DNS" in abbreviation: The system in hierarchical
tree structure, with a top-down authorization control, enabling the
reflection and conversion of Domain Names to Internet Protocol Addresses
and other data.
A juristic person of non-profit organization participating in the
administration of Internet Protocol Address registrations or Domain Name
A juristic person participating in the registration services (of Domain
Names) under the authorization of a Registry.
3, Scope of Authorized Services
regarding the Domain Name registration as authorized to Registrars by TWNIC
include services in the application, correction, transfer, cancellation of
Domain Name registrations and necessary examinations.
shall have the right to authorize a Registrar to provide all or a part of
the services as provided in the preceding Paragraph 1, based on the
conditions of such Registrar.
4, Application for Authorization and Examination thereof
applying for being authorized as Registrar, the candidate shall submit in
accordance with these Guidelines to TWNIC for examination a written
proposal, attached with related certificates, licenses and other required
documents. None shall provide services in the registration of Domain Names
before one's application is approved by TWNIC, has entered into the
"Domain Name Registrar Authorization Contract" (hereinafter
referred to as the "Contract") with TWNIC and has paid the
authorization fee and the annual maintenance fee pursuant to Article 6 of
written proposal of the preceding Paragraph 1 shall include description of
existing software, hardware and equipments, human resources and management
structure of the candidate. To be authorized as a Registrar, a candidate
shall qualify all the requirements as provided in the "Qualification
of Domain Name Registrars" attached to these Guidelines.
"Domain Name Committee" of TWNIC shall examine on the written
proposal as submitted by the candidate and provide its opinions. Site
investigation will be conducted if necessary.
5, Assessment of Registrars
shall have the right to assess from time to time the authorized Registrars
at a random basis. If a Registrar is found not qualified, TWNIC shall
request the Registrar to submit a proposal of correction and the Registrar
shall correct such non-qualification within thirty(30)
days; Otherwise TWNIC shall have the right to terminate its authorization
and request the Registrar to return all data relating to registrants of
Domain Names to TWNIC. TWNIC shall have the right to request the Registrar
to recover damages so caused, if any.
of Registrars shall be conducted in pursuant to assessment policies to be
promulgated announced by TWNIC separately.
6, Fee Collection
An authorization fee and annual maintenance fees (including software
maintenance fee and technical service fee) shall be payable by the
Registrars based on the scope of services as authorized to it. In addition,
the Registrar shall pay to TWNIC registration fees or maintenance fees calculated
according to the number of domain Domain Names registered through such
Registrar pursuant to the Contract. Such registration fees or maintenance
fees shall be calculated and paid collected monthly. TWNIC shall have the
right to enact fee collection policies applicable to be applied to
Registrars separately according to their substancesconditions.
Registrar shall collect Domain Name registration fees (new registrants
only) and maintenance fees from registrants according to the fee schedules
as announced by TWNIC. The Registrar may apply fee schedules with a lower
rate than that announced by TWNIC.
refund shall be allowed to the fees as provided in Paragraph 1 of this
Article 6 after such fees are collected; Provided, however, that such fees may be refunded in ratio without any
interest to Registrars according to Paragraph 1 of Article 8.
7, Term and Termination of Authorization
effective term of the Contract shall be determined mutually by the
Registrar and TWNIC but shall not be longer than two(2)
years. The Contract may be renewed with the consent of TWNIC three(3) months prior to its expiration. No renewal
shall be allowed for a term longer than two(2)
the effective term of the authorization, if the Registrar commits a
material breach of the Contract and fails to correct such breach before a
deadline specified by TWNIC, TWNIC shall have the right to terminate the
authorization. The Registrar shall recover TWNIC for its damages so caused.
8, Interruption of Services
case TWNIC decides to terminate its services in the administration of
Domain Name registrations for certain reasons, it shall notify all
Registrars at least six(6) months before such
termination and shall take all means provided in the “Taiwan Network
Information Center - Guidelines for Administration of Domain Name
Registrations”. In no case shall TWNIC be responsible to Registrars and
their registrants except for those responsibilities as provided in said
case the Registrar terminates its service in the Domain Name registration
under the consent of TWNIC, or its authorization is terminated by TWNIC,
the Registrar shall, in accordance with TWNIC instruction, return to TWNIC,
deliver to a third party or allow TWNIC to take over all registration
information of its registrants. If the Registrar fails to comply with TWNIC
instruction, TWNIC shall have the right to process at its own option and
shall have the right to recover any damage so caused from the Registrar.
preceding Paragraph 2 shall apply mutates mutandis to the
situation where the services of the Registrar is interrupted for fourteen(14) days without a reasonable cause.
These Guidelines shall be effective after they are passed by the Domain
Name Committee of TWNIC and announced by TWNIC. Same rule shall apply to
Qualification of Domain Name Registrars
of Domain Name Registrars shall qualify the following requirements (Last
amendment: May 25, 2016):
Registrar shall be a company duly incorporated under the competent laws and
having a paid-in capital of at least New Taiwan Dollars 10,000,000, or a
juristic person or institute such as association of enterprises,
association of common interests, academic association etc., duly
established under the competent laws and having a business related to
a candidate is an incorporated juristic person, its director, auditor,
manager or shareholder with least 5% of issued shares shall not commit any
of Items 1 to 5 of Article 30, the Company Law of Taiwan, the Republic of China.
– A Registrar shall provide registrants a 24-hour, stable and real-time
registration service system. Such system shall include a server, a software
platform (including operation system, database and necessary related
application software), a networking system, broadband and other equipments
as TWNIC deems necessary.
– A Registrar shall provide a security system to ensure that data of
registrants shall not be stolen, misappropriated, disclosed, damaged,
changed or otherwise hazarded. Such system shall include a substantial
security measurements such as access control, fire-fighting and security
systems, and information security hardware and software system, such as
firewall, backup power and related systems.
– A Registrar shall maintain a proper number of technicians to
conduct 24-hour, whole day monitoring of Domain Name registrations and
correct and enhance system software from time to time in compliance with
the requirements of TWNIC.
– A Registrar shall maintain a sufficient number of service staffs to
provide 24-hour, whole day services in helping registrants to solve all
kinds of problems. If necessary TWNIC shall have the right to request the
Registrar to modify its service system, such that service quality may be
– A Registrar shall hire marketing and public relations staff to conduct
promotions of Domain Name registrations in cooperation with TWNIC.
6. Promotional activities
– A Registrar shall plan and assist in promotional
activities regarding .tw/.台灣 Domain Name registration and applications and shall effectively
perform in such plans and activities. A promotional activity may be a
seminar, advertisements, exchange and execution of integrated services etc.
– A Registrar shall actively participate
in TWNIC’s marketing and promotional activities regarding Domain Names.
7. Personal information protection measures
– A Registrar shall take all necessary measures to ensure its protection,
collection and use of personal information relating to Domain Name
registration data have complied with all requirements under the Personal
Information Protection Act of Taiwan.
8. Performances in Domain Name registration services
– A Registrar shall provide marketing and
promotional plans, as well as expected goal thereof, for its .tw/.台灣 Domain Name
registration services. If a Registrar fails to achieve the expected goal , its contract with TWNIC shall not be renewed,
before the Registrar’s action plans to improve its performances are
accepted by TWNIC.
1 In case of any discrepancy between this translation
and the original Chinese text, the Chinese text shall govern. Terms in this
translation expressed in the singular should be construed as also including
the plural, and vice versa.