The Latest Revision Date: 2018.11.29

*In case of any discrepancy between this translation and the original Chinese text, the Chinese text shall govern. Terms in this translation expressed in the singular should be construed as also including the plural, and vice versa.

1. If the Complainant submits a complaint to the Provider with the incomplete information of the Registrant, will such application be accepted or not?
[Note] Before filing the complaint, the Complainant may first inquire the relevant information from WHOIS DB of TWNIC and provide information to the Provider. If the information provided by the Complainant is sufficient for the Provider to verify the Registrant, the Provider will accept the complaint, provided that the Provider may still request the Complainant to correct the information. The Provider may also confirm the Registrant's information with TWNIC.

2. Under Article 10 of the Domain Name Dispute Resolution Policy, if the Registrant submits the evidence documents of litigation in accordance with the Article 3, paragraph 4, subparagraph 12 of the Rules for the TWNIC Domain Name Dispute Resolution Policy within ten (10) working days of the Registry Administrator's receipt of the service by the Provider, the Registry Administrator will not implement the decision temporarily.
[Note] In the event that the Registrant submits the litigation documents within ten (10) working days, the Provider shall not implement the decision of the Panel temporarily.

3. Under Article 16 of the Rules for the TWNIC Domain Name Dispute Resolution Policy, in the event that the decision of the Panel is to cancel or transfer the domain name, the Provider shall notify both parties and the Registry Administrator of the full text of the decision within three (3) days after its receipt of the decision of the Panel.
[Note] the Provider shall notify both parties and the Registry Administrator of the decision via the registered mails within three (3) days after its receipt of the decision of the Panel. As the Registry Administrator executes the decision of the Panel, it shall notify both parties via email and official letter as well.

4. If the Registrant cancels the domain name directly and the uninformed third party applies for registration during the proceeding of the court or arbitration body, how will this situation be resolved?
[Note] Notwithstanding no transfer of a disputed domain name during the proceeding of the court or arbitration body under Article 15of the Domain Name Dispute Resolution Policy, when the Registry Administrator does not know such proceeding of the court or arbitration body and the Registrant cancels the domain name directly, and the uninformed third party applies for registration. The situation shall apparently be different from the aforesaid provision and such registration shall be legal. In the event of any dispute about such registration by any other party, it shall file a lawsuit or dispute resolution additionally.

5. If the Registrant fails to pay its due fee (i.e., the half of the fee) in accordance with Article 19, Paragraph 2 of the Rules for the TWNIC Domain Name Dispute Resolution Policy as the Complainant chooses one expert and the Registrant three experts, what shall be done?
[Note]In accordance with the spirit of Article 5, Paragraph 3 of the Rules for the TWNIC Domain Name Dispute Resolution Policy, it shall be conducted by the Panel with only one expert if no fees are paid.

6. If both parties reach a settlement before the Panel makes its decision, shall it be required to notify the Provider, which notifies the Panel in turn so that the Panel may terminate the procedure?
[Note] Both parties will inform the Provider under the consideration for their rights and interests, and this settlement agreement will not need to be notarized.

7. Shall both parties and TWNIC be notified by the Panel if the Panel considers that the complaint is without merit and the status shall be maintained?
[Note] It shall be conducted according to Article 16 of the Rules for the TWNIC Domain Name Dispute Resolution Policy.

8. Is there any stipulation on the format of the power of attorney if the lawyer is retained to assist the dispute resolution procedure?
[Note] There is no standard format of the power of attorney stipulated in the Domain Name Dispute Resolution Policy and the Rules for the TWNIC Domain Name Dispute Resolution Policy. The party may write the format of the power of attorney by itself, and the Provider may draw up the standard format for the use of the parties as well.

9. If the parties have reached a settlement (with the settlement agreement) before the Registrant submits the plea, will the dispute resolution procedure continue or not?
[Note] If the parties have reached a settlement, the selection of the Panel is not required provided that whether the fee shall be refunded or not is subject to the supplementary provisions of each The Provider.

10. Whether the domain name information to be changed after the commencement of the dispute resolution procedure for the domain name is acceptable or not?
[Note] After the commencement of the dispute resolution procedure, if the Registrant needs to change the registration application information, the DNS settings, and the Registrar, the Registrant shall apply to the Registrar with the written documents.